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My spectrum account username change

Torres720
Torres720 Posts: 5 Participant
in Managing and Using your Spectrum Account

How can I change my username to sign into the my spectrum account website?

Best Answer

  • Melissa_G
    Melissa_G Posts: 364 ✅ Verified Employee Moderator
    Answer ✓

    Hi there. While you can change the recovery email associated with the user ID, the user name cannot be changed. What we can do is mark the current user ID as inactive and a new one can be created in its place. The new user ID would then be flagged as the primary ID.

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