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Newer TV box with DVR

Zipsinger
Zipsinger Posts: 1 Newcomer
edited December 16 in TV Equipment

The newer TV / DVR boxes need to be re-programmed to allow same functionality as the older ones:

1) For the visually impaired: Bring back the larger font in Recordings Menu that were larger and brighter in the former generation DVR TV box. Light and dark of same Blue color for font and background does not help. Choose different colors - one light shade, one dark shade. Most of your customer base is over 65, based on population data. Why not make the most number of people happy?

2) Recordings - Bring back the User Controls to shorten recordings (as well as lengthen - which is the only control now remaining) outside the Recording's scheduled start/end time. The prior generation Boxes had this, and allowed us to custom tailor for networks that started a program earlier or later. By restricting us to only lengthen (on both sides of interval), that forces us to have to fast forward from beginning, get past the commercials, to get to what we want to watch, which sucks compared to prior functionality. This causes more time and effort for us to fast forward thru these.

3) Series Recording feature glitch: When setting up a Recording for a Series, the "New only" and "All Episodes" work exactly the same. Either keeps ALL episodes infinitely, until you Delete (immediately after watching). If you forget, makes it necessary to go back into each Series history and start Deleting individual Episodes. What a hassle (and a good way to max out our Disc space!) The older Box offered 1, 3, 15 Episodes (in addition to ALL). When choosing a number, it would automatically write over the prior oldest recording automatically, which was especially great for News Shows. For News Shows, we could choose "1" and it would write over that with the latest Show every day. As it is now, when recording a Series, the number of shows recorded is infinite, causing us to be infinitively more incensed at this nonsense.

4) Spectrum National Website has a nice Bio on all Execs, but no way to contact them for specific reasons relative to their specialty. There is not even a street address anywhere on that site that I can find to write to your HQ. Why so insulated? I have to go to the SEC and pull a 10Q to find this out? Surely no good can come from this. Only frustration for business people, consumers and clients.

Comments

  • Satch
    Satch Posts: 6,184 Contributor

    Welcome to the Community @Zipsinger!

    On number 2, The ability to pad time to the beginning and end of recordings is still there. On the Spectrum Guide boxes you set up the recording, and than go to Manage recording. If you don't see Manage Recording on the screen, press DVR on your remote, and go to Scheduled Recordings and find your recording to edit. You will be able to add start and end times to any recording or series.

    Series recordings that are set to New Only will indeed be marked as New Only. BUT, in order for only the new shows to be recorded as part of a series recording they must say new in the guide and be part of a first-run series. Syndicated airings of series that had their original run years ago are not new, and in that case, every episode of an old series will be recorded. For those shows, and to save DVR space, it is recommend to set up recordings of old shows individually and not as a series.

    Bug- If you add extra time to a series episode and it is shown one after the other, (For example episode 5 and 6 of a series) if you add extra time to the first episode's stop time, the extra time gets ignored, but only if you are recording to episodes in order of a series back to back. The workaround for this, is to start the second episode 1-2 minutes early, which will pick up the first episode's ending dialogue. This only exists if you are recording two numerical episodes of the same series back to back.

    Satch

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