Join the conversation in our public space to share knowledge, ask questions and get answers
I'm vexed that there's nobody to speak with about securing a DCX3600 box. CSRs say "go to the store and ask what is in their stock" that's fine for the store nearest my home but there are numerous stores in DFW area. A large fulfillment center in Flower Mound exists but you can't call them to see if any of theses boxes may…
Last week I had a new Spectrum Guide 110H installed to replace my old Cisco receiver. The technician reprogrammed the UR3-SR3s to work the new receiver and control the on/off and volume TV functions, but now the TV's original remote doesn't function anymore. The TV is an Emerson LC320EM1F. What happened? Is there a way to…
I want to return my cable box to a nearby Spectrum office. Can I just go there, or do I have to register something online first?
When watching live TV or regular TV programming it freezes. We have to change channels to get programming to work again. We have tried several fixes including deleting the spectrum app and reinstalling it. Any suggestions besides unplugging the modem for 60 secs?
I see missing closed captionings (CCings) on live HBO channels and recordings with Arris' ODN cable TV boxes right now. https://watch.spectrum.net web site and iPhone's iOS Spectrum TV app work fine for live HBO channels. Other non-HBO live channels' CCings are also working fine. HBO's CCings were fine last week's Sunday…
I have a new Spectrum Guide 110H receiver to replace my legacy Cisco box. When the technician installed it he recommended that I turn the power off for a few hours several times a month. I never had to do that with the Cisco, only reboot when there was a glitch. He didn't elaborate why this procedure was needed. Is it…
Most of the time the picture is okay, but sometimes if there is a lot of motion like cars racing or a credit scroll, the picture pixelates and jumps. Some channels have a small pixelated bar across the bottom of the picture. I have a CRT TV connected to a Cisco receiver with a coax cable. There are no splitters. I am so…
I called to get a lower price and they gave me "faster internet," and a new modem and router. Now my brand new router is off line every morning when I wake up, requiring me to restart it from behind my TV. This is not sustainable. My old one worked just fine. Why is this happening?
It looks like you're new here. Sign in or register to get started.