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Paramount plus issues?
when I try to log into the paramount plus included with my plan with the “connect with provider” option it gives me “complete registration” and will not let me proceed - everything is grayed out. Any suggestions?
Answers
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Hi @Lermis, welcome to our community! I'm sorry for the trouble logging in to Paramount Plus. Have you tried clearing your cookies and cache, and/or using a different device? If it still happens could you send a screenshot of what's grayed out so I can better understand the issue?
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i went to Google browser in a private window, cleared by cache, and went to "start streaming" on my Spectrum log in. It indicates in my account that i have the Paramount plus with ads included with my package. When i click on start streaming in appears to be logging in but goes to the screen above and i can't click on anything on the page.
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Hi @Lermis
The other thing you need to do (In addition to having a Spectrum Select or above TV plan) is you need to log in with the exact same credentials for username and password as you do with this forum. You want to choose:
Log in with Provider: Spectrum
Your Spectrum account/forum user name and password: This tells Paramount+ that you are streaming through your CATV/streaming provider and not directly through Paramount+
Satch
PS Note that new accounts or equipment swaps may take up to 48 hours for remote activation.
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I did that multiple times on Mac and iPhone. I go to spectrum and login. I then go to my streaming and it shows paramount plus with ads radio button checked. When I click on watch now that screen I showed you pops up.
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Thanks for the update!
Try a different log in approach:
1.) Instead of going to Spectrum.net, go to Paramount+.com
2.) Click ""Sign in"
3.) Don't type anything in the email or password box. Instead click "Log in with Provider" (Spectrum)
4.) Enter your log in credentials that you use here for the Community Forum.
(I have added screenshots. Do the above steps get you in, or back to the same old above screen you shared?
You might be asked to create a program interest profile. I can't remember. If the above does not work, I am stumped! If the above doesn't work. post back here and someone else may have some ideas.
Satch
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