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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Spectrum TV App Feedback for ROKU
Spectrum TV app feedback for ROKU
Discussion List
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Spectrum TV App Feedback - ROKUUse this category to share your feedback about the Spectrum TV App for Roku devices. Please include…
Left Arrow for Main Menu Doesn't Work All The Time.The left arrow should bring up the main menu. However, about every other time you select it, the gu…Answered blackbutterfly 84 views 11 comments 0 pointsStarted By blackbutterflyMost recent by blackbutterfly
Access to app settings crashes app on Roku.After reinstalling the updated app, the startup channel was reset to 13 instead of the last used ch…
Favorites on RokuWhy do I have to filter to favorities every time I log into the Roku app ... will there ever be the…
New Cloud DVR Format for Spectrum Roku AppRecently the format for My Library that shows cloud DVR recordings changed. Important information d…
Request: Change guide filters from "press and hold" back to a regular button press insteadI use a third party universal remote that enables control and coordination of all devices in a rath…
TV app fast forward update?When will Spectrum update the TV app to provide visual reference while performing fast forward/rewi…
Can I still use the Spectrum app while my cable TV service is on seasonal hold?If my cable TV service is on seasonal hold and I am using Roku from another location, can I still a…
New NavigationThe new navigation takes up half the screen now. It used to be on the left and was a small strip th…Answered Closed Anonymous2022 50 views 1 comment 0 pointsStarted By Anonymous2022Most recent by James_M
Constant buffering and re-bufferingFor the last couple of months the Spectrum TV App for Roku has been buffering and re-buffering cons…
Why do I have consistent and constant issues with the menu via Roku?I have had consistent issues with the Spectrum app menu. Either it is slow to pop up on the screen …
FavouritesAllow me to state that not being able to have the app REMEMBER (default) the Favorites Option or an…
Change the Guide's default setting from All Channels to Recent ChannelsHi. I have several Rokus and there must have been a recent Spectrum TV app update. Now, I have to r…Answered ✓ Closed djsomers 219 views 3 comments 0 points
On demand glitchWhile I am watching something on demand, it will just kick me out of what I am watching and back to…
audio sync issue for on demandHello, A small glitch/bug to report. When I play any on demand title, after each commercial, the au…
Viewing a show On Demand with the ROKU stickEvery time I watch a show On Demand, I will get booted out of the picture several times, taken to t…
Skip forwardAdding for a feature request to be able to see content while fast forwarding on Roku and to be able…
Continue watching message on Roku?I have the Spectrum app on a Roku Express 4k+. Even with bandwidth saver disabled I get a popup af…Answered ✓ Closed anothernewuser 198 views 1 comment 0 pointsStarted By anothernewuserMost recent by Renee_T
On Demand Shows Periodically Restart From The BeginingI noticed this problem after the resent menu update on the Spectrum App. While watching on-demand …Answered Closed GaryInTheMiddle 67 views 1 comment 0 pointsStarted By GaryInTheMiddleMost recent by Satch
Since the last Spectrum App update, my last channel viewed is not working at all.This discussion was created from comments split from: Since my last Spectrum App update, my last ch…Closed transplantwest 659 views 28 comments 0 pointsStarted By transplantwestMost recent by transplantwest
Will there be functionality to view program while fast forwarding?I recently switched to spectrum for another provider and the service is working very well with one …
Cannot use new filter option with Harmony RemoteI have the same issue and this has nothing to do with LG. I have a harmony remote that is use for r…
LG magic remote not working with new mini guide filter optionThe "hold ok for filters" option on the new right-side mini guide does not work when the …Answered ✓ Closed pepperell 71 views 2 comments 0 pointsStarted By pepperellMost recent by pdidomizio
Waypoint TV via RokuI have an Internet/TV/Phone account with Spectrum and use Roku devices on our TVs as well. Nearly e…
Roku Skip 10 seconds not working anymoreHi, Did the 6/6/2022 Spectrum update change the Roku remote forward button "skip 10 seconds…
How to sign up for cloud DVR?Hi, sorry if this has been answered but I could not find this on the website by searching. I just s…Answered ✓ Closed PhuDaddy 698 views 1 comment 0 points
When will we get Dolby Digital surround sound on the Spectrum TV app?Just wondering if you ever plan to implement Dolby Digital 5.1 audio on the streaming app. It is th…Answered ✓ Closed rlovejoy76 1.4K views 1 comment 2 pointsStarted By rlovejoy76Most recent by Heather_T
