email transition

lennyburkett
lennyburkett Posts: 1 Rookie
edited January 29 in Email

Today the "New Spectrum" e-mail has started and when I log in all my past info is gone and all my new e-mail hasn't showed up. HELP I need the info.

Best Answer

  • James_M
    James_M Posts: 5,677 ✅ Verified Employee Moderator
    Answer ✓

    Hi & welcome!

    Are you logging in using the email and password you are trying to access if they are different from the original account credentials?

This discussion has been closed.

Categories