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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

how do I manage sub user email accounts

jgregory50
jgregory50 Posts: 1 Rookie
in Email

Best Answer

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator
    edited February 5 Answer ✓

    If you're referring to existing email accounts that you're trying to access, you would get to them by logging into spectrum.net with the email address and password and using the "Check Email" option. Reviewing your account, you have 2 active ID's and 6 that are inactive. If you're trying to access one of the 6 inactive ID's, they would need to be active in order to work. There is a limit of 5 per account. You may also be able to create new ID's up to that limit if you're not trying to access and keep one that is already existing. If you need help reactivating ID's you've deactivated, please let us know.

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