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DO I have the latest equipment ?

davexnet
davexnet Posts: 56 Contributor
in Connectivity

Hello I'm in Los Angeles with the 1000 mbit / 35mbit plan.

I have the sax1v1k / en2251 Spectrum router and modem.

Connection throughput is sporadic with frequent delays and latency

(on an ethernet PC)

I'm wondering if I can pick up a new modem/router from the Spectrum shop.

Do I have lthe latest models?

TIA for any info

Best Answer

  • Lyn_T
    Lyn_T Posts: 717 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @davexnet

    I am sorry to learn that you are noticing the delays and latency with our internet. The equipment that you have is equipped to handle the speeds and services you have. If you would like to swap out the equipment at our office to see if this will help out, you can do so at your earliest convenience. Our office locations can be found at the link provided. Please let us know if you have any other questions. -Lyn

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