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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

my sub email account @satx.rr.com is not there anymore.

GreeneR
GreeneR Posts: 2 Novice
in Email

Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 1,123 ✅ Verified Employee Moderator
    Answer ✓

    Hello and welcome to the Spectrum Community!

    I do apologize for the issues you're having with our email service. All of our email accounts have been moved to be accessed through our online account site directly. You would login to the site using the full email address you are trying to access and the password for it. Then on the left side it will say check email. Some accounts that were moved may need to reset the password so you can try that as well if you are having issues with logging in.

    -Tyleen

This discussion has been closed.

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