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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
High split in Largo/Seminole 33778
What is the latest information on high split coming to my area? Thanks!
Comments
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Hey @Walkabout! I show North Largo has upgrades completed as of 2/27, but no date for the launch of symmetrical speeds. The rest of Largo and Seminole are on the schedule but there's no date available for when the upgrade work will start. You should receive notifications regarding extended maintenance work in your area, likely within the next 6 months.
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Hey @William_M when you mentioned that the rest of Largo and Seminole are on the schedule does that mean that upgrades have been completed and just pending the launch of the new speeds. If not when would the upgrades be finished. Also can you tell if my specific node or hub has been upgraded or not. Thanks.
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Good evening, @Walkabout
It looks like there is some additional work scheduled in the area to complete the upgrade this month. At this time we do not have a launch date when the symmetrical speeds will be available in your area. Please let us know if you have any other questions. -Lyn
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