can't send emails

dennis_123
dennis_123 Posts: 1 Rookie
in Email

I'm getting an error saying that the server is rejecting the sender "the email address you are sending as must match the email address you used to auth."

but it is the same address. I haven't made any changes to anything and 2 days ago I noticed emails piling up in my outbox. is this a spectrum issue currently or?….

help!

Answers

  • HT_Greenfield
    HT_Greenfield Posts: 1,440 Contributor
    edited March 8

    Update the settings according to the guidance including making sure that the Username specifically (not to be confused with any other "name" field) and the email address are both one and the same full email address verbatim.

    🔗 https://www.spectrum.net/support/internet/mobile-email-setup

    P.S.: As for incoming, if you so happen to be using POP, don't change from POP3 to IMAP at this point unless you know what you're doing but do use port 995 for POP3.

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