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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

can't send emails

dennis_123
dennis_123 Posts: 1 Rookie

I'm getting an error saying that the server is rejecting the sender "the email address you are sending as must match the email address you used to auth."

but it is the same address. I haven't made any changes to anything and 2 days ago I noticed emails piling up in my outbox. is this a spectrum issue currently or?….

help!

Answers

  • HT_Greenfield
    HT_Greenfield Posts: 1,385 Contributor
    edited March 8

    Update the settings according to the guidance including making sure that the Username specifically (not to be confused with any other "name" field) and the email address are both one and the same full email address verbatim.

    🔗 https://www.spectrum.net/support/internet/mobile-email-setup

    P.S.: As for incoming, if you so happen to be using POP, don't change from POP3 to IMAP at this point unless you know what you're doing but do use port 995 for POP3.

This discussion has been closed.