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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

53095 symmetrical go live still April 2026?

Vilmalith
Vilmalith Posts: 1 Rookie
in Network Evolution

High split was completed in 2025. I was originally told ultra accounts would switch or could ask to be switched in April 2026. With the post about roll outs and go lives gone that's typically a sign that things have slipped or been cancelled.

Is go live still April 2026 for my zip?

Comments

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator

    Hi @Vilmalith, welcome to our community!

    I show high split upgrades have been completed in your area as of 2/03/2026. There is no set date for when symmetrical speeds will launch but April seems reasonable. The schedule has always been tentative, but nothing has been cancelled. We are on track for 50% of our service area to have symmetrical speeds this year and the remaining 50% next year.

This discussion has been closed.

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