Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

High Split Upgrade for Cliffside Park NJ 07010

tearfalls
tearfalls Posts: 2 Novice
in Network Evolution

We received an email last December from Spectrum saying a 5-hour long upgrade will take place overnight to improve internet speed. However, after that I did not see any speed improvement. Any update on when our 07010 area will be upgraded?

Comments

  • Mo_S
    Mo_S Posts: 579 ✅ Verified Employee Moderator

    Hello and welcome @tearfalls,

    At this time, there is no additional information on when upgraded service will be enabled aside from what is included in the post below. I do not show upgrade work completed for your area.

    https://community.spectrum.net/discussion/177269/when-is-our-network-evolution-coming-to-you
  • tearfalls
    tearfalls Posts: 2 Novice

    Is there no work being done at all at this moment? I saw the Palisades Park was on the list before it got removed. We are next to it.

  • James_M
    James_M Posts: 5,603 ✅ Verified Employee Moderator

    At this time, there is no additional information on when upgraded service will be enabled aside from what is included in the post above.

This discussion has been closed.

Categories