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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Network upgrade

arizonaguy
arizonaguy Posts: 2 Novice
in Network Evolution

I received notice that a network upgrade was taking place on March 18, 2026. Is this related to rolling out of symmetrical speeds in my area? Or something else?

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Best Answer

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator
    Answer ✓

    Hello @arizonaguy;

    Welcome to the Community Forums. I can confirm that the upgrade work has started in your area. I do not have an estimate on when it will be completed and enabled. The upgrade you are seeing is likely related but it could still take a few months before it is enabled.

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