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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Did High Split upgrades just happen for Pasadena CA 91107

Johnnyfresh
Johnnyfresh Posts: 1 Rookie
in Network Evolution

We got a notice that service was being done and last night at 3am trucks were parked out front working on the lines. Please tell me we’re about to get some fast upload speeds, I really need it for work!

Comments

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator

    Hey @Johnnyfresh, welcome to our community! I understand how exciting it is to be getting faster upload speeds. The good news is that work to upgrade our network infrastructure in your area started last month, but there's no date available for upgrade completion or launch of symmetrical speeds.

This discussion has been closed.

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