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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

High Split for Mt. Vernon, IN 47620

MrQueez
MrQueez Posts: 2 Novice
in Network Evolution

Just wondering if they have done any work for high split? A few weeks ago, we had some overnight outages. I also saw a few bucket trucks together in different parts of the city throughout the day.

Comments

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @MrQueez;

    Welcome to the Community Forums. I checked the status of the work in your area and confirmed that the work has started. We do not have an estimate on when it will be completed and enabled. This indicates that it can take several months before the service will be enabled.

  • MrQueez
    MrQueez Posts: 2 Novice

    Thank you sir.

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    You're welcome.

This discussion has been closed.

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