Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Any timeline for the high split launch in Big Lake, MN?

smccloud
smccloud Posts: 5 Participant
in Network Evolution

When the " When is our Network Evolution coming to you?" post still had a list of hubs in it, my nearest hub showed as upgraded, but I had yet to be notified of any work affecting me other than a trunk line replacement that ran under my driveway. No amps, nodes, etc… I also know that from when they had the temporary line run for the trunk line, they didn't place the cover on the ped, and the equipment in said ped had yet to be touched (it still had all the cobwebs from the last time work was done from fixing an incorrect repair that took down my Internet). My bill keeps going up, but the server doesn't get any better, and I am getting frustrated because as of right now, I have no other options.

Tagged:

Answers

  • Edward_T
    Edward_T Posts: 527 ✅ Verified Employee Moderator

    Hello @smccloud;

    I can understand the concern about waiting for the upgrade to be enabled. I can confirm that the primary work has been completed. We currently do not have an estimate on when it will be enabled. This can take a few months after the primary work is completed before the final work is completed and enabled.

  • Unknown
    Unknown
    This content has been removed.
  • Edward_T
    Edward_T Posts: 527 ✅ Verified Employee Moderator

    Generally it means the main hub has been completed but it is possible that some of the nodes have yet to be worked on. We do not get specific information on what has been done.

  • Unknown
    Unknown
    This content has been removed.
This discussion has been closed.

Categories