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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

High Split status for Pasadena, 91103?

AL9822
AL9822 Posts: 1 Rookie
in Network Evolution

I'm sure the staff gets these questions constantly, but my interest like anyone else is high in regards to high split. With that being said. Without listing any specific dates if there aren't any, is there any progress listed for this serviced area and any extremely rough estimate for when it MAY (emphasis on the may since things change) roll out? :)

Answers

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @AL9822;

    Welcome to the Community Forums. I reviewed the schedule for the upgrade and confirmed that the primary work has started. We do not have an estimate on when the work will be completed and enabled. This can take several months to complete.

This discussion has been closed.

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