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LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Voicemail forwarding

Tuzzy
Tuzzy Posts: 1 Rookie
in Voicemail

why isnisn't my voicemail message showing onmon my email account?

Answers

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @Tuzzy;

    Welcome to the Community Forums. The most common cause to email messages not being received is due to Spam filters on your email. I would recommend you open your webmail for your email account and check the Spam or Junk folders. If you see the messages located there then you can report it as not spam so your email provider can change their filters. I would also recommend testing to a different email address that is using a different domain name to see if the messages arrive.

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