Sound disappears when watching on demand in Spectrum app

TheThese Posts: 1 Rookie

April 26 in Spectrum TV App Feedback - Apple Devices and Apple TV

A consistent issue: the sound completely drops out after the commercial breaks. Sometimes, you can get past two commercial breaks, sometimes it happens right after the first commercial break.

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  Unknown

  April 26

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  William_M Posts: 1,845 ✅ Verified Employee Moderator

  April 26

  Hi @TheThese, welcome to our community!
  
  Have you tried any troubleshooting, such as rebooting the Apple TV or reinstalling the Spectrum TV app?

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