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Can't access hot.rr.com email (Doesn't recognize password)

kenandkatie
kenandkatie Posts: 2 Novice
in Email

I have tried everything on this post with no success. On this day (06-02-2026), my hot.rr.com email began asking me to verify my password on my mobile device (iPhone 15 Pro). I have attempted to put in the password several times and it doesn't recognize it. This happened after a power outage at our residence today and the internet being out for a brief period. I've restarted the mobile device and modem. I have only accessed mold hot.rr.com email through my phone in the past; it's still the account for receiving emails on several providers. I've never set the email up through Spectrum since Spectrum took over Time Warner. We don't user Spectrum email as we have iCloud accounts. My wife has her iCloud account as the login account for our Spectrum account to receive/pay our internet bill.

What am I missing and why can't I all of a sudden access my hot.rr.com email?

Comments

  • James_L
    James_L Posts: 70 ✅ Verified Employee Moderator

    Welcome to the community, @kenandkatie ! Try logging into the account at www.spectrum.net with that hot.rr.com email (I'm showing a login created with it on the account) and see if you can access the email through the website. There will be a "Check Email" option after you click on the "More" option on the left.

  • kenandkatie
    kenandkatie Posts: 2 Novice

    Was able to log in this morning doing the same thing as yesterday……but wasn't getting the error messages today. Weird. Thanks for the assistance.

  • William_M
    William_M Posts: 1,675 ✅ Verified Employee Moderator

    Great to see! It's our pleasure.

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