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Truly unlimited data on spectrum mobile?

Mac41l
Mac41l Posts: 20 Participant
in Spectrum Mobile

I read somewhere spectrum mobile is doing away with hard data caps? Is this true or just a hoax?

Thank you.

Comments

  • Lyn_T
    Lyn_T Posts: 763 ✅ Verified Employee Moderator
    edited June 4

    Good evening @Mac41l

    Thank you for reaching out to us about changes to our mobile data limits. We never had a cap on overall data amount used, but speeds would be reduced once you met the data usage threshold for your plan. Going forward, speeds will not be reduced once you hit that threshold, but you are subject to lower network priority in times of network congestion, which could then impact speeds in those instances. The part still in effect would be when used as a mobile hotspot.

  • Mac41l
    Mac41l Posts: 20 Participant

    So no hard throttling, just deprioritization? Will this be for the 40 dollar plan (single line), as well?

  • Renee_T
    Renee_T Posts: 1,012 ✅ Verified Employee Moderator

    Correct, going forward, it will be deprioritization rather than hard throttled. It will be for both Unlimited and Unlimited Plus, the only difference would be that for Unlimited the deprioritization will being after 30GB has been used, where it's after 50GB of usage.

  • Mac41l
    Mac41l Posts: 20 Participant
    edited June 8

    Just one more question, has this already started?

  • Katrina_L
    Katrina_L Posts: 123 ✅ Verified Employee Moderator

    This has already started as of May 29th.

  • Mac41l
    Mac41l Posts: 20 Participant

    Thank you very much, I appreciate Lyn, Renee, and Katrina. Thank you so much!

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