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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Can't access emails

Tomtalbert
Tomtalbert Posts: 1 Rookie
in Email

I have not been receiving emails since June 8 2026.

What do I need to do?

Comments

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator

    Hi @Tomtalbert, welcome to our community!

    Are you trying to access your email through webmail or a 3rd party mail client?

  • Kathieray
    Kathieray Posts: 2 Rookie
    edited June 11

    *******43@ec.rr.com

  • Kathieray
    Kathieray Posts: 2 Rookie

    Can't access my email

  • 0826Jck1943
    0826Jck1943 Posts: 1 Rookie

    I have not been able to open my email for several days

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @Kathieray;

    I edited your post to remove the email address since this is a public site and anyone can view it. Can you describe the method you are using to access your email? Do you use an email program or do you access our webmail? Also can you provide any error messages you are receiving?

This discussion has been closed.

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