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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

ETA for High Split in Albany, NY 12209

gp2024
gp2024 Posts: 1 Rookie
in Network Evolution

Is the Network Evolution / high-split upgrade planned for Albany, NY? If so, any idea on when it’ll happen? TIA!

Comments

  • William_M
    William_M Posts: 1,778 ✅ Verified Employee Moderator

    Hey @gp2024, welcome to our community! It looks like upgrade work for your area has just started in the past month, but there's no date available for work completion or launch of symmetrical speeds at this time.

This discussion has been closed.

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