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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
High Split upgrade 90680
diytlh
Posts: 1 Rookie
Hi, I received a notice from Spectrum via text that a network upgrade was completed in my area. Per Spectrum support staff, this upgrade was completed on the main node in my area. I was under the impression that this upgrade was referring to the High Split upgrade, but it seems I was mistaken. I am still receiving asymmetrical speeds. Please kindly check and advise, thank you.
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Answers
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Good morning. Services are not yet available in your area. Once available, you will receive a notification alerting you as such.
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This discussion has been closed.