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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

Odd problem accessing charter.net email

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Answers

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  • Vettebella4
    Vettebella4 Posts: 1 Rookie

    my charter email hasn’t wanted to load emails for over 2 weeks now on my iPhone. I have deleted the account and added it back and tried changing the password . Neither worked. If I take it off WiFi it seems to load. What is going on? Seems to be a recent problem with many. Is there a fix and when will it be? My husbands account is working fine on his phone.

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  • Salsamanp
    Salsamanp Posts: 1 Rookie

    I've been dealing with this exact problem for the last three weeks at least. At first I thought is was because I transferred my mobile phone lines to Spectrum on 7 August. But this article says Spectrum is aware of the email issue. Too bad no ETA has been issued.

    At least I feel a little better knowing the issue was not on my end. I've got no choice but to wait it out like everyone else.

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