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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

Upgrade Date Given

hello

Recently I received notice that our upgrade in my neighborhood and address would begin at 11 PM on 9/23 and finished at 8 on 9/24. I don’t think it ever started according to the tracker bar located at the top of the notification. How long do these upgrades typically take. I am at 35150 zip code

Thanks

Best Answer

  • Katrina_L
    Katrina_L Posts: 200 ✅ Verified Employee Moderator
    Answer ✓

    Good morning @Tatebrandy. Welcome to our community. It does appear that we we not able to start the upgrade due to weather or access related issues. We will let you know once that upgrade is rescheduled.

Answers