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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

"Major Network Upgrade" in 90024 - finally high split fiber?

cellidonuts
cellidonuts Posts: 2 Novice
in Network Evolution

Been hoping for fiber or symmetrical internet for years now. I get regular text messages from Spectrum that there are "Major Network Upgrades" in my area (90024) but Fiber still hasn't been implemented. I'm curious if anyone knows whether there are plans for symmetrical, high-upload/download internet to be implemented in my area any time soon. Is that what all this work has been for?

I called Spectrum once and they said it should be in effect later this year, but then called another time and they said that claim was made up and I never should have listened to whoever said it. I just want a definitive answer, if there is one.

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  • Renee_T
    Renee_T Posts: 1,112 ✅ Verified Employee Moderator

    Hello @cellidonuts

    Welcome to our community! At this time construction has begun for the upgrades in your area, but we haven't been provided with an estimated date for construction to be completed or for the symmetrical speeds to be rolled out. As soon as those speeds are made available, you will receive a notification to let you know.

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  • cellidonuts
    cellidonuts Posts: 2 Novice

    sounds good, thanks. I just received a notification stating that the service was complete and I have access to faster internet. Does this mean that fiber is now available, or will it take longer?

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