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Re: What’s going on with my service
Welcome to the community, @TashaB ! I checked your account and I can confirm there is a service interruption in your area caused by maintenance. The maintenance window is typically between midnight a…1 -
Re: Ping spikes daily around 10:50pm to 11:20pm
Welcome to the community @JameelJoyner! I'm sorry, we're unable to access the internet equipment for the type of account you're on through this department. We have a specialty department you can reac…2 -
Re: how to get email address
Welcome to the community, @nastygem6767! Spectrum has discontinued offering Residential email services. Effective June 13, 2024, Spectrum discontinued offering email services for new and existing res…1 -
Re: Controlling Xumo Box With Amazon Echo (Voice)
Welcome to the community, @lwapner! I'm unable to locate any information in my system in regards to connecting the Spectrum Xumo box to an Amazon Echo. If you visit us at https://www.spectrum.com/res…2 -
Re: Why are all my Fox channels "temporarily off air" on cable box?
Good evening. There are currently no alerts about an issue in the area with that network. Please unscrew the coax cable and unplug the power from the back of both cable cables for 60 seconds then rec…2