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Re: Is this wait typical?
Hello @MajorCrom Welcome to our community! I'm sorry to hear about the issues activating the mobile service. Due to the way things are set up with our service being an MVNO, there is a specialized gr…1 -
Re: Why is there no local weather person in Rochester, NY on Spectrum 1 channel?
Hello @ROC_Bri1234 Welcome to our community! I'm sorry to hear about the issues with the Spectrum News 1 channel. Is it just the actual live weather segments with a weather person that are for Albany…1 -
Re: Why I can't connect on my cell phone?
Helllo @diana54 Welcome to our community! We were aware of an issue earlier today with customers logging into the My Spectrum app. It has been marked as resolved now though. Are you still unable to l…1 -
Re: Can't log into the Spectrum TV app on my iPad with iOS 12.5.7
Hi @ScottyZ01 Those speeds would be more than enough to handle streaming. Since iOS devices would need to be running iOS 13.0 or higher and yours is using iOS 12.5.7, that is why it is no longer allo…1 -
Re: Why did Spectrum "upgrade" me from DOCSIS 3.1 to DOCSIS 3.0 modem?
I'm sorry about the confusion. I double checked our approved modem list and the Motorola modem you own is still able to be used on our network and would support speeds up to our gig speeds. When mail…1