Renee_T
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Frequently Asked Questions
( Quick links to the current most searched topics)
When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
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Re: SB8200 Access Denied
@eudaxia While HT_Greenfield is correct, there are only certain versions of the SB8200 that have been approved for use, if it is one of the approved versions and the modem is not activated on the acc… (View Post)1 -
Re: How to gather more information about intermittent connectivity issue?
@KCRedBeard I am showing that the modem is showing a fairly high rate of timeouts after that equipment. We would recommend having another tech come out to track down the source of the timeouts and to… (View Post)1 -
Re: How to view my most recent selections?
Hello @Jpgeek Welcome to our community! The swipe to view the most recent channels feature was removed on Android devices in the most recent update. I know that we've had a quite a few people say tha… (View Post)1 -
Re: Email/Contact for spectrum IT without sitting around waiting for an agent?
Hello @silversarith Welcome to our community! I'm sorry to hear about the troubles with the malware emails. At this time we do not offer support via email. We do offer support here in the community, … (View Post)1 -
Re: Why haven’t you upgraded your Cloud DVR service to keep up with competitor features?
Hello @jd11184 Welcome to our community! I will definitely pass along your feedback regarding the pause live TV feature. I know that it's a common request we get, but we've not been given an ETA on w… (View Post)1
