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Best Of
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Shoutout to Darius - customer service/retention line
Our bills were getting too high so we called to downgrade our internet. Darius offered us a bundle we couldn’t refuse, called us back when he said he would, explained the mobile transfer process in d…1 -
Re: Hello, is there any information on when high split will be coming to DeLand Florida, 32720? Thanks!
Hi @jasongreat, welcome to our community! It looks like upgrade work has been completed in your area, but there's no set date for when symmetrical speeds will launch. It should be in the near fu…1 -
Re: Sound disappears when watching on demand in Spectrum app
Hi @TheThese, welcome to our community! Have you tried any troubleshooting, such as rebooting the Apple TV or reinstalling the Spectrum TV app?1 -
Re: My WiFi not working
🔗 https://www.spectrum.net/support/internet/home-wifi-troubleshooting1 -
Re: Apparently all "Unlocked" phones are not created equal?
@Bklynse Not all devices are eligible to be used with our service. You can check device compatibility to confirm any device you'd like to use. For the Motorola G Power, models XT2311-3/XT2311-4 …1 -
Kudos to Smiley in Wesley Chapel!
We had to visit a Spectrum store this morning to replace my husband’s phone. Smiley was so helpful! She walked us through the process, kept us informed of approximate times, and even found us a bette…1 -
Re: Kudos to Smiley in Wesley Chapel!
Hello and welcome @aecalder, Thank you for taking the time to provide your feedback on the interaction you had at the store with Smiley. I have forwarded your comments to their leadership team.3 -
Re: High Split Internet for Brookfield, Wisconisin (53045)
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Re: TWC email getting worse and worse!
Hi @Andy100x, welcome to our community! I checked your account and can confirm your email is still active, but it doesn't look like your password has been changed yet. Please see A message to cu…1 -
Re: RE: Larry the Cable Guy in Orlando, FL
Good afternoon and welcome @MAHensley, Thank you for taking the time to let us know about the experience you had with our technician Larry. We have forwarded your comments to their leadership. If you…1
