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Re: Unable to turn off fraud protection
Hello @Xtrish2002; Welcome to the Community Forums. You can find the instructions on how to work with the Fraud protection by visiting the following site. If the options are not working on the app th…1 -
Re: Cannot access any of the upgrades that were billed to my account, Disney plus, Hulu, ESPN,
Hi @jbgarrett77, welcome to our community! I'm sorry for the difficulty signing in. Have you already been to Spectrum.net/services/tv to complete the activation? Did you already have a Disney+ or Hul…1 -
Re: Intermittent Internet after new modem/router
@WifiJoy : After you unplug both of them, try plugging in the modem only. When the LEDs on the front shows that you are online (steady, not flashing), plug in the router and let it boot fully. See th…1 -
Re: Intermittent Internet after new modem/router
Good afternoon @WifiJoy. Welcome to our community, Have you tried to reset the modem and router by unplugging both for 30 seconds?1 -
Re: Thank you, Alexander!
Hey @SalyerKid, welcome to our community! Thanks so much for taking the time to share your experience with Alexander! It's wonderful to see how he was able address your issues even when it wasn't a p…2 -
Re: Programing Data on Spectrum Guide Has Been an Hour Ahead Since this Morning (June, 20, 2025)
Hey @Satch, sorry for the trouble with the guide but great to see it was fixed already! Welcome to our community @MJS_53220! Was this fixed for you as well or are you still having trouble?1 -
Descriptions
I am trying my best to get used to my Xumo box. I am learning how to navigate around, the one thing right now that is driving me crazy is that when navigating the guide and trying to find a show, the…1 -
Re: Intermittent Internet after new modem/router
Hello @Emeuse12 Welcome to our community! I'm sorry to hear about the ongoing issues after replacing your equipment. When the connection drops out, are your devices still showing that you are connect…1 -
Re: Printouts of my text messages
Good evening @Hank8 and Welcome to our Community Forums, Thank you for reaching out to us about obtaining a transcript of incoming and outgoing text messages for one of your mobile phones. This is so…1 -
Re: Would you like to continue watching spectrum? Keeps popping up every 5 seconds
If you save a video to a device, like a laptop, you can use the icons below (in the lower left corner) to upload the image or video file.1
