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Re: Speed and lagging
Hi @steffen2007 Welcome to our Community Forums! Sorry to hear that you're experiencing issues with our internet service, I'm happy to help! What's happening with the internet specifically? Are you a…1 -
Re: Unable to pair Xumo remote control to TV
Hello @frankmytwc and Welcome to the Community Forums! For the concerns you're facing with your Xumo remote, if you check the link below there is an image of the remote. Does that look the same as wh…1 -
Re: Is there a way to check the remote battery condition through a TV display?
Hello, Best way is always to go by the performance of the remote. Evaluate button presses with a straight, unobstructed clear line of site. (Point directly at the box and downward, slightly.) I have …1 -
Re: Router Disconnecting 30-40 times a day
Hello and welcome to the Spectrum Community! I do apologize for the issues you are having with our internet service. I was able to find your account using your community login information. I am not s…1 -
Re: Cloud DVR not recording "new" shows
@greymane I am having the same issue. Rebooting the Roku won't hurt but won't fix a Spectrum Cloud DVR issue as I have seen Cloud DVR have similar problems long before getting a Roku. In this case, o…1 -
Re: Recently, why have some web sites have become unusable?
@deedleann824 Ok, could we try another browser then to test/compare if there's any difference in behavior when trying another?1 -
Re: Recently, why have some web sites have become unusable?
Hi @deedleann824 Sorry to hear that you're unable to access some websites, I'm happy to help! What browser are you currently using? Is this happening across all devices?1 -
Re: New Viewing on Fast Forward and Rewind
Thanks for the feedback, and glad to hear you are happy with the updates! We will be sure to share your thoughts with our leadership and video teams.1 -
Re: Hello, I am suddenly not able to access my email. Any advice?
Hello @brothwelllovesjoe88 and welcome to our community page! I am sorry to hear that you are experiencing an issue accessing you email and would be more than happy to help. I was able to locate your…1 -
Re: Lifeline Program
Hi @dukesman2000, welcome to our community! Unfortunately it's true that residents of Connecticut do not qualify for the Lifeline program. You can visit How to Qualify for Lifeline with Spectrum to s…2