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  • Re: DVR

    Hello @eoharris; Welcome to the Community Forums. You can visit one of our Spectrum stores at any time to have the DVR box swapped out. You can find a Spectrum store by visiting the following site. h…
  • Outdated Channel Names in Guide

    I am reporting outdated call letters/channel names in the Guide. The first set of channels with outdated call letters is a local station, on channels 63, 1239, and 1293 (Retro TV, channel 63-3 over-t…
  • Re: High Split for Georgia 30646

    Based on your registration information, there is no additional information available at this time for your address and zip code. The most recent, up to date information is available at the following …
  • Re: Kudos to Darius

    Hello @nnahiyaan09; Welcome to the Community Forums. It is great that Darius was able to stay professional and was able to address your concerns. I have passed on your feedback to management so they …
  • Re: Xumo DVR image quality

    I experienced the problem (reduced size image and very poor image quality) on the Xumo DVR again yesterday. Since I was recording the show at the same time, I switched over to watching it live and fo…
  • Re: Packet Loss

    It doesn't look like there's a problem with 5 or 9, as the following hops are not showing the same issue. Hops often give low priority to ping requests and might delay or not respond at all…
  • Re: Packet Loss

    @NorvyT Does the packet loss show on every hop after those? Will you please share the full traceroute results?
  • Re: DO I have the latest equipment ?

    Hello @davexnet, If the Spectrum Mod determined above that you current equipment is compatible with your network, I would recommend a service call to check your signals and drop line first. New equip…
  • Re: Why my HP printer now longer connects to wifi direct

    Good morning and welcome @Redpiglet, For wifi direct on your printer, this is a direct connection between your devices and the printer where you access the printer directly via it's own broadcas…
  • Re: Modem doesn't work

    Hello and welcome to the Spectrum Community. I do apologize for the issues you're having with out internet service. I was able to find your account with your forums login. I'm not seeing an…