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Re: Routing issues with Spectrum network resulting in significant packet loss. (Texas area)
Hey @AtariPrototypes, welcome to our community! Your traceroutes all show you are getting 0% packet loss. It's not just your router that can depriotize ping requests, any hop can. When interpret…1 -
Ashieya is the GOAT (Customer Service Orlando)
I spoke with Ashieya in Customer Service in Orlando today and she was hands down the absolute best customer service experience Ive ever received. Today I became a lifelong Spectrum customer because o…1 -
Outage lasting days - can't get details as to issue
My father-in-law's Spectrum service (12211 ZIP) has been out for the last 3 days or so. This is very unusual for his area, but we can't get information as to what is the problem and if ther…1 -
roadrunner email unable to access from desktop
I cannot access my roadrunner email account from desktop1 -
Re: High Speed Split Columbus Ohio 43207
Hey @Athose. Work hasn't started yet in your area and there's no set date for when it will. You should receive notifications regarding extended maintenance work when it does. We do expect 1…1 -
IMAP email suddenly failed to sign in
Yesterday, out of the blue, one of my IMAP email addresses started to require me to re-enter my credentials. I cannot access the email in question from my Google Pixel phone via Gmail, or, from Thund…1 -
Re: Is mobile.charter.net's IMAP e-mail server having problems right now?
I do understand the frustrations with the email. The issue from yesterday with Email clients was addressed. Earlier this morning our engineers identified an issue with our webmail. Corrections have b…1 -
Bill Payment
hi need to pay my bill1 -
Re: Getting SMS messages on my landline phone
Hello @deedleann824; Visual Voice Mail setup can vary depending on the phone you are using. You can visit the following site for information on how to set it up. You will need to select your device f…1 -
Re: High Split (Symmetrical) in Dayton, OH, 45402
Hello @Tekgnome; Welcome to the Community Forums. I checked the status of the Network Evolution upgrades in your area and we currently do not have an estimate on when it will be started. This indicat…1
