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Bummer. Spectrum may want to revisit that policy. Various reasons to run different SSID's. Some devices are capable of using either band, but don't need the extra bandwidth available on the 5g band, … (View Post)

Are you trying to use Cloud DVR? If so, that feature is not supported on Samsung TV. It is supported on mobile devices, Roku and Apple TV. (View Post)

Hello! Any recorded shows on the DVR box are saved to the internal hard drive and are not able to be transferred to another cable box or the App on the Apple TV. (View Post)

Spectrum is having trouble tonight. You are starting to see complaints on the forum and on their Twitter feed. Nothing to do but wait till they fix it. It is everybody not just you. (View Post)

Hey All, Although I have not heard of the issue with the URC 1160 (World Box) remote staying lit, it eats batteries much faster. Maybe that is why. If you still have a Clickr-5 remote, it will work w… (View Post)

Hello! While there is not a specific close button on the app, you should be able to close the app on your iPhone by sliding your finger up from the bottom. That may put the app in a smaller window wh… (View Post)

Hello! I am not aware of picture-in-picture being available using the Spectrum app / website. Are you able to include a picture of what you are seeing and the Icon that is greyed out please? (View Post)

You did hear correctly. Spectrum does not support or allow MOCA on any new installation, except for existing legacy Charter or TWC SmartHome customers. The E31U2V1 probably does not have the required… (View Post)

You can exchange equipment, free of charge, at a local store. You can request a 201, but we cannot guarantee the equipment will be available.. (View Post)

There is not currently a known issue with CNN. Have you tried restarting the cable box? (View Post)