Hello and welcome to the Spectrum Community. This is a peer to peer site for other customers to help fellow customers for general troubleshooting support. We as moderators are here to manage the post… (View Post)

Same issue, I have called and had the signal check and settings “resent”. It is 100% the app and nothing else. This needs to be fixed, but it feels like a straight “cop out” when I’m told it’s a “Con… (View Post)

I just got the silver package and now the channels that came with that package are small?? I can make them fit the screen by zooming in, but then all my regular channel are to far zoomed in? How can … (View Post)

BTW, with the correct information, I tried the telephone again and was assisted by Claudia who was extremely helpful. I tried to give her an attaboy with her supervisor, but got cut off. If you know … (View Post)

Hello! The change to the number of rings before the answering machine or the Voicmail could be useful, but not if you are on the phone, the call would automatically forward to voicemail. You could go… (View Post)

Currently, the Spectrum TV App is available exclusively on Samsung Smart TV and Apple TV's. Here is a link to other Spectrum TV App Supported Devices (View Post)

I found it! You have to log into the Self-Care Portal. Seems like it should be in Settings or somewhere. Anyway, maybe this will help someone else who gets lost like me. (View Post)

Hello, The SAC2V2S router does have both 2G and 5G enabled, but it doesn't differentiate between them in the network name so that devices that are capable of using both networks can switch between th… (View Post)

You would need you have your own router to set controls on that level. For Mac devices, there are parental controls, but I am not familiar with how to set them up. A web search for parental controls … (View Post)

Just activate my new modem/router and finally I get the speed I have been paying for. all good now!Thanks! (View Post)