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This has been happening ever since the new site went live, when on earth is it going to be fixed? The phone in system takes forever and does not allow enough time to enter in info manually, and when… (View Post)

Again the problem is not resolved. On previous calls tech support's only solution was to have me change my password which didn't fix the problem. Per your suggestion I contacted the community support… (View Post)

Still not working! Shouldn't take months to fix this problem. Maybe they need to hire better coders. (View Post)

If you are still having issues with this we encourage you to contact support directly. Since there is no current issue flagged we would need to troubleshoot with you on the issue. Twitter: @Ask_Spect… (View Post)

I have worked with support several times and they don't know how to fix. One time they guaranteed that changing my email address would fix it - it didn't. Their failback answer is that there is some … (View Post)

Just spent a few hours figuring how to send a large (4MB) FAX over the spectrum VOIP (E31U2V1) modem. Have a ZOOM 3095 USB Fax Modem. Final answer was to go into Device Manager (Windows 10 latest) an… (View Post)

Hi and welcome! Are you using the app or a set top box? If you are using the app, then you can manage the DVR, but you are not able to view recorded content on the app. You can access on demand conte… (View Post)

Hi and welcome ! Great question!. To accomplish this, you will want to enable the control PIN under purchase controls. I included a link with detailed instructions and a short video. Spectrum Guide S… (View Post)

We put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV App. This post is closed to comments, if you need direct assistance, please Ask a Question (you will … (View Post)

We put together this post to outline troubleshooting steps to resolve internet issues including intermittent and slow speeds as well as details to include when asking the Community for assistance. Th… (View Post)