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Re: You've exceeded the maximum number of attempts. Please try again in 30 minutes. ELI-1025
Hey @jasondean , Thank you for bringing this to our attention. I am sorry to hear that you are experiencing an issue when attempting to login to our Spectrum TV app and we are more than happy to assi…1 -
Re: You've exceeded the maximum number of attempts. Please try again in 30 minutes. ELI-1025
Hello @jasondean, Your Spectrum package must include MSG or YES Network to qualify to download Gotham Sports the app through Spectrum. If you have a qualifying package to watch through Spectrum, I wo…1 -
Re: You've exceeded the maximum number of attempts. Please try again in 30 minutes. ELI-1025
Hey Jason! Thanks for the update! Yea, often we have to go through the obvious to make sure something is not overlooked because we don't know the background knowledge of the user. But it is clea…1 -
Re: Odd Video Issue with Spectrum Injected Commercials
Good morning @raouliii! I would be careful adjusting your STB equipment on these commercials, as you don;t want a setting to be changed that could interfere with the quality content of main programin…1 -
Re: i want to cancel the phone on my bill
Spectrum Community Moderators are unable to assist with adding or removing services - to add, remove, transfer or cancel service, please call us at 1-855-70-SPECTRUM (855-707-7328)1 -
Re: Unassociated network equipment?
Good evening, @LakeShow247! I'm showing an issue with the signal getting to the modem. This could be the source of the speed problem as well as the site not detecting the equipment properly. We&…1 -
Re: Zach from Reno
Welcome to the community, @Tcyroger ! We're happy to see you had a positive experience. I sent that feedback to their management.1 -
Re: Shoutout to Zack for Outstanding Customer Care
Hello @Gugz; Welcome to the Community Forums. It is great to hear that Zack did a good job for you. I am passing your feedback to management so they are aware.1 -
Shoutout to Zack for Outstanding Customer Care
I’d like to give a big shoutout to Zack for his patience, diligence, and truly excellent customer service. He made the experience smooth and stress-free. Thank you for the great support!1 -
Re: Pausing Live TV on Apple TV 4K available now.
@Walkabout this is an available feature of the Apple TV device that was added recently.1
