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Re: New boost from 500 to 600MBPS :(
Hello and welcome to the Spectrum Community! I do apologize for the issues you are having with the internet speeds. Are you able to test the speeds wired to the modem directly? This would help us to …1 -
Re: Roku watching on Demand Streaming TV sound issue
Thank you for reaching out! We are sorry to hear about the audio issues you've been experiencing with our OnDemand feature. Upon checking the account, I can confirm you are utilizing our streaming se…1 -
Re: The last week with Spectrum has been, honestly, ridiculous.
Hello @maximuminteractive! Thank you for sharing your experience. We certainly apologize for the slow speeds and service interruption you've been experiencing lately. Upon checking your account, I am…1 -
Re: Thanks!
Hello @Cheeto! We appreciate you for reaching out and taking the time to share your positive experience with us! We are delighted to hear that Matthew was able to exemplify great customer service and…1 -
Re: NETWORK UPGRADE TOMORROW THRU OCT 5th
Good morning and welcome @cinciphotog, The notification you received regarding pending maintenance is to complete network equipment upgrades in your area to support future symmetrical internet speeds…2 -
Thanks!
I’d like to leave a compliment for the technician that came to help me this evening. Matthew, in the SC Midlands, was so kind, informative, helpful, patient & made me feel comfortable & assur…3 -
Re: How do I login to Parament plus on TV?
Please see the attached link for instructions. If you already have an account, you may need to sign out and sign back in. If you still have questions, please let us know. Thanks!1 -
My Spectrum App on my Samsung Mobile won't work. States Webview is disabled. How to fix it?
As of 2 days ago My Spectrum App on Samsung Mobile won't work or open. It keeps saying WebView is disabled. When I go to my apps, Android System WebView is enabled. I also updated Android System WebV…1 -
Device out of range still connected & Unknown device connected to my router
In my spectrum app, there is a device still showing that it's connected to my router when I know the device is obviously not in range. There is no option to delete it because it is connected so I jus…1 -
Re: Spectrum Service Repair after Hurricane Helene
Hey @NancySC! We are sorry to hear that your services have been impacted by the effects of hurricane Helene. We understand the importance of your services working when you need them to, and we wholeh…1
