Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Best Of
-
Re: If I download the My Spectrum app, will I be able to view all devices connected to my network?
Hi @ChristineJK, welcome to our community! Yes, viewing connected devices is an available feature of the My Spectrum app. You can pause individual devices, put them on a pause schedule, or set up por… (View Post)2 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
Thank you for letting us know. If you need any further assistance, please let us know! (View Post)2 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
I am not sure. I had tried unplugging the TV overnight before that. I think it was something about connecting to a new network on a different modem. Don't know how. I am just happy it is fixed -- for… (View Post)1 -
Re: Spectrum is a Robocaller Too
Just for the record, the CNAMology at play with regular phone numbers doesn’t come into play with toll-free numbers so, long story, short, while legit toll-free calls from Charter Spectrum via Spectr… (View Post)1 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
Update: I took my TV to my brother's place just to see if it was something with my network. At his house, the app didn't give me the "continue watching". So I assumed it was either my modem… (View Post)1 -
Re: Multiple Outages Daily
After seeing multiple Spectrum repair personnel in the neighborhood on 5/26, I have not experienced any more outages. I am cautiously optimistic they had identified the problem and resolved it. (View Post)1 -
Re: Outgoing email relay through Spectrum servers seems to have stopped working in May 2023
Good evening @jrmayfield ! As far as I know the authentication protocol is SSL. Not sure how Linux/Postfix works but you can check out our email server support page for all the current mail server se… (View Post)1 -
Re: Spectrum is a Robocaller Too
Sup @Geo57? I can tell you that I have been with Spectrum, back when they were still Time Warner Cable, and not once have I ever gotten an unsolicited call claiming to be them. And I have had cable T… (View Post)1 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
@RCaudle, Thanks for the update. Best guess is that unplugging the TV / device (when you moved it to take to your brother's place) forced a reset that cleared any errors or settings that were causing… (View Post)1 -
Re: TV Sometimes Displays "Please Wait" or the Spectrum Logo
I certainly understand. However, reseating the coaxial connection along with the reboot resets the connection and can potentially resolve this issue. Give that a try and keep an eye on it. If the iss… (View Post)1
