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tip: here's how to find a network/channel's heads-up page in Spectrum Guide
Tip ref. Spectrum Guide software running on e.g. Spectrum 110 or 210 set-top boxes: The easiest and most foolproof ways to find the heads-up page for any network/channel in your lineup: Hit it up fro…1 -
Re: Shout out to Taylor!
Hello @MollyDoc; Welcome to the Community Forums. It is great that Taylor did an amazing job for you. I have passed on your comments to management so they are aware.1 -
Dolby Digital 5.1 Sound
Please upgrade the Spectrum TV app on smart TVs so that the audio will be Dolby Digital 5.1 like on regular cable boxes. This will benefit subscribers who use soundbars or home theater systems. Right…1 -
Re: XUMO Upgrade is terrible!
Hello @Filou; Welcome to the Community Forums. I can understand the frustration of the Xumo not connection properly. I checked the logs of the app and confirmed that it is having issues with the inte…1 -
Customer service
I also spoke to Aiden today he was very friendly, informative and quick. Enjoyed his suggestions and quick way of doing things. He transferred us over to the correct department. He made the process s…1 -
Re: Customer service
The service technician Jose that came to my house was awesome. He had great customer service. He was very informative. Very friendly and fast.1 -
Re: Customer service
Good evening @Quanisha2007 and Welcome to our Community forums Thank you for taking the time out of your day to let us know about your recent interaction with Aiden and Jose. I will definitely forwar…1 -
Shoutout to Darius - customer service/retention line
Our bills were getting too high so we called to downgrade our internet. Darius offered us a bundle we couldn’t refuse, called us back when he said he would, explained the mobile transfer process in d…1 -
Re: Hello, is there any information on when high split will be coming to DeLand Florida, 32720? Thanks!
Hi @jasongreat, welcome to our community! It looks like upgrade work has been completed in your area, but there's no set date for when symmetrical speeds will launch. It should be in the near fu…1 -
Re: Sound disappears when watching on demand in Spectrum app
Hi @TheThese, welcome to our community! Have you tried any troubleshooting, such as rebooting the Apple TV or reinstalling the Spectrum TV app?1
