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Frequently Asked Questions
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How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
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Re: If I download the My Spectrum app, will I be able to view all devices connected to my network?
Hi @ChristineJK, welcome to our community! Yes, viewing connected devices is an available feature of the My Spectrum app. You can pause individual devices, put them on a pause schedule, or set up por… (View Post)2 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
Thank you for letting us know. If you need any further assistance, please let us know! (View Post)2 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
I am not sure. I had tried unplugging the TV overnight before that. I think it was something about connecting to a new network on a different modem. Don't know how. I am just happy it is fixed -- for… (View Post)1 -
Re: Spectrum is a Robocaller Too
Just for the record, the CNAMology at play with regular phone numbers doesn’t come into play with toll-free numbers so, long story, short, while legit toll-free calls from Charter Spectrum via Spectr… (View Post)1 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
Update: I took my TV to my brother's place just to see if it was something with my network. At his house, the app didn't give me the "continue watching". So I assumed it was either my modem… (View Post)1 -
Re: Multiple Outages Daily
After seeing multiple Spectrum repair personnel in the neighborhood on 5/26, I have not experienced any more outages. I am cautiously optimistic they had identified the problem and resolved it. (View Post)1 -
Re: Outgoing email relay through Spectrum servers seems to have stopped working in May 2023
Good evening @jrmayfield ! As far as I know the authentication protocol is SSL. Not sure how Linux/Postfix works but you can check out our email server support page for all the current mail server se… (View Post)1 -
Re: Spectrum is a Robocaller Too
Sup @Geo57? I can tell you that I have been with Spectrum, back when they were still Time Warner Cable, and not once have I ever gotten an unsolicited call claiming to be them. And I have had cable T… (View Post)1 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
@RCaudle, Thanks for the update. Best guess is that unplugging the TV / device (when you moved it to take to your brother's place) forced a reset that cleared any errors or settings that were causing… (View Post)1 -
Re: TV Sometimes Displays "Please Wait" or the Spectrum Logo
I certainly understand. However, reseating the coaxial connection along with the reboot resets the connection and can potentially resolve this issue. Give that a try and keep an eye on it. If the iss… (View Post)1