Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
Identify and Program Your Remote/Troubleshooting
James_M
Posts: 5,133 ✅ Verified Employee Moderator
We support several different manufacturers and models, so each set of codes and programming instructions will vary.
Identify and Program Your Remote
Remote Control Troubleshooting.
Common Remote Control Issues
- LED light not flashing.
- Red light flashing repeatedly.
- Channels not changing/slow response.
- Volume control
Try These Troubleshooting Steps
- Replace your batteries.
- Make sure your Spectrum Receiver (cable box) is turned on.
- Change channels by pressing the buttons on your receiver (if available).
- Remove any objects (i.e. furniture) around your receiver.
- Position your receiver on a slightly different angle so it can detect your remote.
- Refer to your remote manual.
- Reboot your receiver by unplugging it and plugging it back in (allow at least 60 seconds before plugging it back in).
Still having trouble?
We will replace your remote.
Bring your old remote to your local Spectrum store. If there isn't a Spectrum Store near you, we may be able to ship a remote to you at no charge.
Contact us to learn more.
Expedited shipping of the remote may be available for an additional charge.
1
This discussion has been closed.