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Spectrum TV on iOS issues and error IOD-9000

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James_M
James_M Posts: 4,777 ✅ Verified Employee Moderator
"xxx-9000" is an error code that the channel is unavailable

We see frequent questions on the Spectrum Community about error codes. I am listing some common issues as we as troubleshooting steps
  • The Spectrum TV App is currently supported on Android phones and tablets (Andoird 5.0 Lollipop or higher), iOS (12.0 and better), Roku, Xbox1, AppleTV and Samsung Smart TV’s
  • The Spectrum TV App is currently NOT supported on Firestick or Androids TV's
  • Commonly, the error is caused when the app is unavailable including outages, the programming is unavailable or if there is an issue with your credentials
Search Common Error Codes

For more information, please see
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.net
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