You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
my 5G network has disappeared

Lizf
Posts: 1
I was checking connections on my Roku and when I logged in to my desktop, I noticed that my 5g network had disappeared. I can connect to it on the Roku and my cell phone but not on my desktop. How do I restore it? I have an UBEE DDW36C router/modem. Thanks.
0
Comments
-
Since you can still connect your Roku and cell phone, the 5GHz WiFi in your Ubee gateway is working. The issue is probably with your computer, especially if you received a Microsoft update in the past few days. You need to have Windows recreate your home network setup.
Another possibility is that one of your neighbors has updated their home LAN equipment and selected the same 5 GHz channel that your Ubee is using. If that's it, one of you gets to pick a different 5GHz channel.
1
This discussion has been closed.
Categories
- All Categories
- 57 Community Information
- 1 Community Guidelines
- 10 Community Instructions
- 10 Comunidad Latina
- 38 Suggestions & Feedback
- 3 Community Follow Up
- 261 Internet
- 7 Internet Tips, Resources & FAQs
- 58 Connectivity
- 42 Email
- 21 Home Networking
- 114 Internet 2023 Archive
- 172 Watch TV
- 9 Watch TV Tips, Resources & FAQs
- 39 TV Equipment
- 37 Channels & Programming
- 5 Individual TV Network Apps
- 8 watch.spectrum.net
- 74 Watch TV 2023 Archive
- 85 Spectrum TV App
- 6 Spectrum TV App Tips, Resources & FAQs
- 1 Troubleshooting the Spectrum TV App
- 33 Spectrum TV App Feedback - Apple Devices & Apple TV
- 12 Spectrum TV App Feedback - Android
- 28 Spectrum TV App Feedback - ROKU & Other devices
- 16 Spectrum TV for Roku Devices
- 21 Cloud DVR
- 33 Spectrum TV App 2023 Archive
- 42 Spectrum Mobile
- 42 Spectrum Mobile
- 31 Voice
- 25 Digital Phone
- 6 Voicemail
- 33 My Spectrum Account
- 26 Managing & Using your Spectrum Account
- 4 Troubleshooting the My Spectrum App
- 13 My Spectrum App - My Spectrum App Feedback
- 535 The Archives
- 470 Spectrum Archives: 2020 - Present
- 65 Legacy TWC Archives: 2013- 2020