Legacy TWC Archives: 2013- 2020
Legacy TWC Archives: 2013- 2020
Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
You are currently viewing the Spectrum Community Archives
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
This content may be outdated or inaccurate
All posts are closed and commenting has been disabled
If you have a question or comment, please start a new post (registration is required)
Leave the Archive
my 5G network has disappeared
Lizf
Posts: 1
I was checking connections on my Roku and when I logged in to my desktop, I noticed that my 5g network had disappeared. I can connect to it on the Roku and my cell phone but not on my desktop. How do I restore it? I have an UBEE DDW36C router/modem. Thanks.
0
Comments
-
Since you can still connect your Roku and cell phone, the 5GHz WiFi in your Ubee gateway is working. The issue is probably with your computer, especially if you received a Microsoft update in the past few days. You need to have Windows recreate your home network setup.
Another possibility is that one of your neighbors has updated their home LAN equipment and selected the same 5 GHz channel that your Ubee is using. If that's it, one of you gets to pick a different 5GHz channel.
1
This discussion has been closed.