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Cloud DVR - Moved from TV Essentials to Spectrum Gold (no box)
I've been internet only customer for a couple years. Added TV essentials (stream only on Apple TV) with Cloud DVR add-on and was actually pretty happy with the integration with Apple TV and the quality of the service. So much so, I decided to upgrade to Spectrum Gold for more channels. I still have no cable box, using Apple TV and Spectrum app only.
After the upgrade I lost Cloud DVR. I talked to customer support and said it's only available to streaming. Well, I am only streaming. And, according to the Cloud DVR FAQ, (https://www.spectrum.net/support/tv/cdvr-faq) existing cDVR customers will be able to keep using cloud-based recording after upgrading to Spectrum TV service.
"Can I keep using cDVR if I upgrade my service to include Spectrum TV? Yes, existing cDVR customers will be able to keep using cloud-based recording after upgrading to Spectrum TV service."
I would really like to use this cloud DVR like it says I should. I'll pay the add-on. Any spectrum folks know for sure this can't be done. I don't want a cable box. The service is the same I was using yesterday, with more channels and no DVR.... seems doable.