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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
What is the Community Direct Support Category?
James_M
Posts: 5,619 ✅ Verified Employee Moderator
The category “Community Direct Support” is intended to be a parking lot for questions or issues that need additional assistance. A moderator will move a post or discussion to this category as a temporary spot, then reach out to the Community member for additional information, usually account related information. Any requests for private information will occur in a private message visible only to Spectrum employee moderators and the customer member. Once the issue is addressed or resolved, the question or discussion will be moved to the appropriate category.
Members should not use this category to post questions.
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This discussion has been closed.