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Community Support
This category is created for posts where we asked for private information for follow-up to an individual issue or provided a solution and reached out to determine if the issue is resolved or if assistance is still needed
Discussion List
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What is the Community Direct Support Category?The category “Community Direct Support” is intended to be a parking lot for questions or issues tha… -
Outage lasting days - can't get details as to issueMy father-in-law's Spectrum service (12211 ZIP) has been out for the last 3 days or so. This … -
Need our cable buriedOur Spectrum was installed May 5th and the cable people haven't come to bury the cable yet.
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If the service is out this long…Spectrum, Your customer base expects more. We pay good money for reliable internet, and when it’s a…
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Bury cable never showHow do you get Spectrum to actually come bury cable 400' wrapped around my neighbors house ? F…
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Consistent Evening Packet Loss & Throughput Collapse - New Smyrna Beach Area (Since 4/30)Hello, I am looking for help regarding a consistent, time-of-day-based service degradation that beg…
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What was this tech doing???so yesterday afternoon I noticed that there was a spectrum tech working down the road. He was in an…
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I want a refundI had a transfer or service to my new address and a tech come did my service never told me to send…
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