Community Support
This category is created for posts where we asked for private information for follow-up to an individual issue or provided a solution and reached out to determine if the issue is resolved or if assistance is still needed
Discussion List
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What is the Community Direct Support Category?The category “Community Direct Support” is intended to be a parking lot for questions or issues tha…
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Billing/refundHi! We recently found out that we were being charged for tv and internet, but we had just wanted i…
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Bill PaymentHow do I pay my bill????????
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Cancel accountI want to cancel service by 3/16/24
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Cancel all servicesWould like to cancel all services
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Have cable lines that need to be buried I have a ticket number [edited] date 3/16Have cable lines that need to be buried I have a ticket number [edited] date 3/16 Making sure my ti…
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Internet cuts out constantlyI pay for Gig internet at my apartment, and the internet is not working at least 40-50% of the time…
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Am I in an outageAm I in an outage
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Is Internet down for anyone else in Plattsburgh?No internet right now ... anyone else experiencing problems?
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Billing DateMy bill has always been at the end of the month. I paid my last bill on 2/29/2024 An additional bil…
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Internet outage - in Buffalo?Service very sporadic over the weekend to Tuesday. Yesterday (Wednesday) - OK Today (Thursday) NO S…
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Am I in an outage?Am I in an outage?
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Am I in an outage?Am I in an outage?
Categories
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- Internet 150
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