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Frequently Asked Questions
(Quick links to the current most searched topics)
When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Community Follow Up
Move conversations where we asked for private information for a individual issue follow-up
Discussion List
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What is the Community Follow-Up Category?The category “Community Follow Up” is intended to be a parking lot for questions or issues that nee…
