Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Community Support
This category is created for posts where we asked for private information for follow-up to an individual issue or provided a solution and reached out to determine if the issue is resolved or if assistance is still needed
Discussion List
-
What is the Community Direct Support Category?The category “Community Direct Support” is intended to be a parking lot for questions or issues tha… -
If the service is out this long…Spectrum, Your customer base expects more. We pay good money for reliable internet, and when it’s a… -
Bury cable never showHow do you get Spectrum to actually come bury cable 400' wrapped around my neighbors house ? F… -
Consistent Evening Packet Loss & Throughput Collapse - New Smyrna Beach Area (Since 4/30)Hello, I am looking for help regarding a consistent, time-of-day-based service degradation that beg… -
What was this tech doing???so yesterday afternoon I noticed that there was a spectrum tech working down the road. He was in an… -
I want a refundI had a transfer or service to my new address and a tech come did my service never told me to send…
Categories
Popular Tags
- Internet 274
- Customer Service 163
- Troubleshooting 129
- Channels and Programming 115
- Spectrum Mobile 113
- Spectrum TV App Feedback 108
- My Spectrum App 100
- Feedback 89
- email 86
- Modem 75
- cDVR / Cloud DVR 74
- Error Codes 61
- Outage 54
- Slow Speeds 50
- High Split 45
- Set Top Box 44
- Roku 44
- Spectrum 40
- Xumo 40
- billing 32
- Apple Watch 21
- Resolved 19
- cancel services 17
- Kudos 17
- IPv6 16