How do I set up a backup phone when service isn't available?

Eapples
Eapples Posts: 5 Spectator
edited February 21 in Digital Phone

Being able to set up a backup phone when service isn't available is one of the features that should be available to me, according to the Spectrum website. I don't see any instruction on how to do that. I want to set up my cell phone as the backup when Spectrum phone service isn't available. Thank you for your help.

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  • Eapples
    Eapples Posts: 5 Spectator

    I did all that. I don't see an option for "backup phone." On the Spectrum website, among the available features listed, is an option to foward all calls in case of a power outage -- when power goes down, and I lose phone service, the calls will be forwarded to my cell phone. How do I set that up?

  • Eapples
    Eapples Posts: 5 Spectator

    Bummer! It's listed as being available without any limitation. I would strongly suggest that a notation be added to the website advising that this feature may not be available in all areas.

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