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Questions about home phone equipment and features
Voice TroubleshootingVoice Troubleshooting Showing Content for 13212 ZIP Code Edit Common Errors * No dial tone * Ca…Announcement Closed Julia_R 210 views 0 comments 1 pointSPECTRUM BUSINESS™ VOICEWelcome to SPECTRUM BUSINESS™ VOICE VOICE USER GUIDE QUICK START GUIDE Spectrum Busin…Announcement Closed Julia_R 22 views 0 comments 0 pointsHow to FAX over VOIP ?Just spent a few hours figuring how to send a large (4MB) FAX over the spectrum VOIP (E31U2V1) mode…Answered Padgett 23 views 1 comment 1 pointAnyone find Call Guard worse than NOMOROBOI may ne missing something with Call Guard so please point me in the right direction if so. With NO…Answered Stephen9999 76 views 12 comments 0 pointsWhat determines whether a call is blocked or instead just listed as Spam Risk?Nomorobo used to block all robocalls, now with Call Guard only about 10-20% are blocked. Instead m…Accepted Answer bobjbkln 54 views 5 comments 1 pointIf Spectrum Call Guard is Not Working, but is Activated in "My Account," Call SpectrumImportant Community Information Regarding Spectrum Call Guard: If you have Spectrum Voice Service (…Accepted Answer Satch 39 views 4 comments 1 pointHow to get Spectrum Call Guard to block async callsHow do I set up Spectrum Call Guard to block "async" calls?Answered kfox7 67 views 5 comments 0 pointsHow do I get my blocked call list?how do i get my blocked call listAccepted Answer Closed ehubbard 21 views 1 comment 0 pointsUbee Modem dropping phone powerSpectrum just replaced my old reliable Arris modem with a Ubee. Have two phone lines. Since replace…Answered Closed Padgett 31 views 6 comments 0 pointsAnyone Receiving Fax Sound while on Voice Calls?2/8/2021 Folks, I live in zip code 30253 and since November 2020, our VOIP phone is intermittently …Accepted Answer Closed jc3po 185 views 30 comments 0 pointsImprove Block Unwanted Callers and Block Anonymous Calls/Enhanced Block Anonymous Calls featuresHi Spectrum. When enabled, these features state that they will play “The party you are calling is n…Accepted Answer Closed CableBill 70 views 4 comments 1 pointWhy is my caller ID now showing "Data Error"?Since a new phone modem was installed, my phone caller ID is showing "Data Error".Answered Closed debodun 31 views 10 comments 0 pointsBlock all caller ID beginning with letter VHello, I keep getting many calls per day all beginning with the letter V (call history below). I ha…Accepted Answer Closed hotdango 159 views 6 comments 2 pointsCaller ID not showing on TVThe caller ID for our phone is no longer showing up on our TV. Suggestions?Answered Closed kfox7 93 views 2 comments 0 pointsDo you have the battery backup unit? Does it keep your phone working if your electricity goes out?A tech told me the battery backup only powers my modem, and not my phone. I can't see where this wo…Accepted Answer Closed Snowwhite123 56 views 4 comments 0 pointsIncrease in Spam phone callsI, along with another family member, have experienced a dramatic increase in spam phone calls in th…Answered Closed cile01 63 views 1 comment 0 pointsViewing Incoming Call HistoryI can't find a way to do it in iOS app and computers' web browsers like in cable TV boxes' Navigato…Closed AntDude 53 views 2 comments 0 pointshow to I report a phone number I do not recognized and was not blocked by callguard?I do get unrecognized or unwanted calls that are not blocked. There are not enough spaces on Spectr…Answered Closed itasara 42 views 3 comments 0 pointsWhen is Call Guard going to be activated?Keep getting robo calls like extended warranty calls. Not stopped with nomorerobo. When will Call G…Answered Closed Majorninth 91 views 3 comments 1 pointHow do I permanently disable Call Waiting for Spectrum Business phone?It's not very clear anywhere. I don't see any options to disable Call Waiting. I have a forwarding …Answered Closed MrTom01 44 views 1 comment 0 pointsSpectrum landline has no dial tone when plugged into house networkWe just switched from Vonage to Spectrum landline. Under Vonage we were able to use the existing ho…Accepted Answer Closed Dagius 208 views 8 comments 0 pointsCall Guard replaces Nomorobo soon.I just noticed this in the new monthly bill statement: "COMING IN NOVEMBER – CALL GUARD At Sp…Answered Closed AntDude 4.8K views 11 comments 1 pointIncoming caller ID showing as Wireless CallerFor incoming cell calls I am seeing Wireless Caller. I know that I have setup my own mobile phone …Answered Closed KASouthbury 22 views 1 comment 0 pointsCall Guard - Who pays the fees it charges?Nomorobo has been free to use for years. The biggest complaint with Call Guard has been that Call G…Accepted Answer Closed Linda_L 193 views 1 comment 0 pointsMessage says we need to set up voicemail.We put in a new modem and we were using and answering machine NOT Spectrum voicemail. Now when peop…Answered Closed CDA 140 views 2 comments 1 pointNo Dial ToneI finally bought a coreless phone (VTech Phone Model DS6621 Series) to connect to my Spectrum Voice…Answered Closed Dialing_IT2 139 views 1 comment 0 pointsInternational CallsI have the international calling plan. For months now, I have severe issues getting through to Aus…Closed NancyR 31 views 1 comment 0 pointsAnyone Else Getting Static Noise?Every day from 3 to 4 pm my Spectrum phone has so much static I usually shout out my cell phone num…Closed old_texan 136 views 1 comment 0 pointsCisco Phone with Residential Telephone ServiceI am wondering if it is possible to just use a cisco ip phone, and bypass the need for a voice mode…Closed flyncalpoly 55 views 4 comments 0 pointsTime wrong on telephoneI have reset the time more often than I can count on both a wired and cordless phone but within a d…Accepted Answer Closed Downeast 34 views 11 comments 0 pointsPulse Dialing Possible?Hi, I have an old vintage rotary phone. I was told that it would work on a phone system if "p…Accepted Answer Closed Reginald050877 430 views 1 comment 0 points