Digital Phone
Questions about home phone equipment and features
Discussion List
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Caller ID?I was told that Spectrum doesn't have Caller ID. But I seem to get it, usually the phone number. B…
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Home phone has no dial toneMy landline doesn’t have a dial tone. I have unplugged everything and plugged in again. Still no di…
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Phone recordsI need to access my phone records. Once received, how do I delete entries?
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I need to print an incoming call log and the instructions don't make sense.Print an incoming call log.
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Why am I buying billed for spectrum voice?I'm being billed for voice, but I don't use it.
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Does Modem EU2251 drop home phone call at 30 minutes?We had this problem for years and just went into the Spectrum store and asked for a new model mo…
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Blocking Spam Risk callsIt seems ludicrous that Spectrum can identify a call as a spam risk, and still let it go through to…
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What happens with calls that are "blocked," e.g. robo-callers, spammers, etc?I keep getting calls from various area codes and phone numbers. The phone rings once or twice, and…
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How do I set up a backup phone when service isn't available?Being able to set up a backup phone when service isn't available is one of the features that should…
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New modem - en2251 - phones won't work nowGot a new modem tonight... en2251. Hooked everything up. Internet works fine, but no dial tone on…
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Outbound Overseas CallsI’m trying to make an outbound overseas call from my landline. Like o have done so many times befor…
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Lisa from SpectrumI just got a call from Lisa at Spectrum. Unfortunately I answered the call because the number that…
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What can I do to keep my phone from freezing? I have used up most of my available storage.I thought I bought more storage but it doesn't seem to make a difference??? I only have 32gb total…
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Still getting spam calls with nomorobo and callguardHow come I am still getting spam calls when I have nomoro and call guard on my telephone line?
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Why I am getting "restricted code" when making outgoing calls ?Hi every time I try to phone out I keep getting the following message ‘you have entered a restricte…
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What Do Telemarketers/Robocallers Hear When Spectrum Call Guard is Activated?Guys, If a Telemarketer or Robocaller calls a Spectrum Voice number,and Call Guard is activated. wh…
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Spectrum Voice outgoing name on my digital phoneHow do I change the name on my caller ID when I'm using my Spectrum Voice to call someone? It has t…
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Calls from Microsoft Teams to Spectrum home digital phone GOES to VM; does not ring - can't answerHi - when I use my Microsoft Teams (work computer) to call our Spectrum digital phone at home, the …
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Home phone number not portedI had a technician come to my home last Monday to install home phone and internet and the tech gave…
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Why can't Spectrum just block calls identified as spam? or are computer-generated?I get at least a half dozen calls labeled SPAM ringing through on my phone each day. If the call is…
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Outbound Caller ID being blockedMy phone (landline) is not giving out my caller ID number and the app no longer gives you access to…
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efaxI want to make one of my lines an efax line.
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Home phone disconnectsLately when using phone after sometime phone line diconnects. This has happened 3 times to differe…
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I Receive "You have entered a restricted code" each time I dial a numberI am able to receive calls, but unable to dial out without receiving the message,"You have ent…
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‘Restricted code’ Message for International Home CallsFor a few months I’ve had digital home phone service with international calling added now but conti…
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Regarding Call Block FeaturesIn May, I received an email from Spectrum stating that Enhanced Anonymous Call Rejection(eACR) woul…
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Spectrum is a Robocaller TooI'd like to know why Spectrum uses robocalls from various "spoofed" phone numbers to adve…
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Does Removal of eACR disable NoMoRoboWhen eACR is removed from the Spectrum phone service will my NoMoRobo call feature still work on my…
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