**NEW** Advanced Search Options
We recently added advanced search options to make it easier to locate posts on the community.
More information can be found at Advanced Search Options
Welcome to the Community!
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.
Questions about home phone equipment and features
Voice TroubleshootingVoice Troubleshooting Showing Content for 13212 ZIP Code Edit Common Errors * No dial tone * Ca…Announcement Closed Julia_R 418 views 0 comments 1 pointSPECTRUM BUSINESS™ VOICEWelcome to SPECTRUM BUSINESS™ VOICE VOICE USER GUIDE QUICK START GUIDE Spectrum Busin…Announcement Closed Julia_R 61 views 0 comments 0 points"null" in caller IDs.Is anyone else seeing "null" in Spectrum's caller IDs for some incoming calls these days?…Answered AntDude 43 views 7 comments 0 pointsDoes Spectrum still not supply battery power on their own lines?Others and I have internal battery back ups at our rural homes, but we get no cable (e.g., Internet…Answered AntDude 28 views 3 comments 0 pointsIs anyone else still getting lots of robocallers that weren't blocked by CallGuard?For an example today, there were three so far from various phone numbers. https://www.spectrum.net/…Answered AntDude 37 views 1 comment 0 pointsWho is responsible for Caller ID timestamps?I have an AT&T CL84107 phone (had it since April, 2018) and have had Spectrum Voice since Jan.,…Answered CamilliLa 54 views 24 comments 0 pointsSpectrum's Phone Spam Report Page Needs a Way to Block Numbers With More Than 10 Digit FieldsSpectrum Voice/Mobile Phone Feedback, Spectrum's Phone Spam Report Page, needs a way to report phon…Satch 32 views 1 comment 1 point*67 BlockingI thought that *67 was supposed to block my phone number from people I call. I just made a call to …Answered Closed Fisherman 41 views 3 comments 0 pointsThe new feature "Call Guard" does not block the calls that nomorobo use to? You still get calls!!Nomorobo blocked so many calls, and you could add numbers as needed. Call guard only blocks the 25 …Answered Closed Jarhead 217 views 7 comments 1 pointYes! You Can Still Use Nomorobo With Spectrum Call Guard!Guys, I know several people who have tried it and it REALLY stops the telemarketer and spam calls! …Closed Satch 195 views 3 comments 2 pointsHow to FAX over VOIP ?Just spent a few hours figuring how to send a large (4MB) FAX over the spectrum VOIP (E31U2V1) mode…Answered Closed Padgett 34 views 1 comment 1 pointWhat determines whether a call is blocked or instead just listed as Spam Risk?Nomorobo used to block all robocalls, now with Call Guard only about 10-20% are blocked. Instead m…Accepted Answer Closed bobjbkln 93 views 5 comments 1 pointIf Spectrum Call Guard is Not Working, but is Activated in "My Account," Call SpectrumImportant Community Information Regarding Spectrum Call Guard: If you have Spectrum Voice Service (…Accepted Answer Closed Satch 77 views 5 comments 1 pointHow to get Spectrum Call Guard to block async callsHow do I set up Spectrum Call Guard to block "async" calls?Answered Closed kfox7 146 views 5 comments 1 pointHow do I get my blocked call list?how do i get my blocked call listAccepted Answer Closed ehubbard 33 views 1 comment 0 pointsUbee Modem dropping phone powerSpectrum just replaced my old reliable Arris modem with a Ubee. Have two phone lines. Since replace…Answered Closed Padgett 37 views 6 comments 0 pointsAnyone Receiving Fax Sound while on Voice Calls?2/8/2021 Folks, I live in zip code 30253 and since November 2020, our VOIP phone is intermittently …Accepted Answer Closed jc3po 538 views 30 comments 0 pointsImprove Block Unwanted Callers and Block Anonymous Calls/Enhanced Block Anonymous Calls featuresHi Spectrum. When enabled, these features state that they will play “The party you are calling is n…Accepted Answer Closed CableBill 114 views 4 comments 1 pointWhy is my caller ID now showing "Data Error"?Since a new phone modem was installed, my phone caller ID is showing "Data Error".Answered Closed debodun 32 views 10 comments 0 pointsBlock all caller ID beginning with letter VHello, I keep getting many calls per day all beginning with the letter V (call history below). I ha…Accepted Answer Closed hotdango 555 views 6 comments 2 pointsCaller ID not showing on TVThe caller ID for our phone is no longer showing up on our TV. Suggestions?Answered Closed kfox7 341 views 2 comments 0 pointsDo you have the battery backup unit? Does it keep your phone working if your electricity goes out?A tech told me the battery backup only powers my modem, and not my phone. I can't see where this wo…Accepted Answer Closed Snowwhite123 155 views 4 comments 0 pointsIncrease in Spam phone callsI, along with another family member, have experienced a dramatic increase in spam phone calls in th…Answered Closed cile01 78 views 1 comment 0 pointsViewing Incoming Call HistoryI can't find a way to do it in iOS app and computers' web browsers like in cable TV boxes' Navigato…Closed AntDude 242 views 2 comments 0 pointshow to I report a phone number I do not recognized and was not blocked by callguard?I do get unrecognized or unwanted calls that are not blocked. There are not enough spaces on Spectr…Answered Closed itasara 67 views 3 comments 0 pointsWhen is Call Guard going to be activated?Keep getting robo calls like extended warranty calls. Not stopped with nomorerobo. When will Call G…Answered Closed Majorninth 96 views 3 comments 1 point