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Home Phone Spam and Call Guard stopped working as of 9/2/26. Although both are turned on and at High Level for Call Guard. We no longer see any blocked calls by Call Guard and no longer get any calls being marked as Spam. This started since 9/2/26. And chat and tech support weren’t helpful saying just because some spammers…
Hello, I am a Spectrum Voice subscriber and I'm wondering if I can have a print phonebook send to my address. Other Phone/ISPs offer this service such as Verizon but I am not sure if Spectrum still does. Thank you.
The Spectrum Business Phone Settings website was recently redesigned. Before the change, I could set Call Forwarding No Answer so that my office phone rang five times and then forwarded an unanswered call to my cell phone. In the new Business Phone Settings page, under Call Forwarding → Missed Call → Forward to Phone…
Hello, I'm getting various confusing answers and no solutions about making international phone calls outside of North America like China. Is it true that I have to get Spectrum's $5 per month International Calling Plan addon to unblock the outgoing international phone calls like to China? That is what the online chat agent…
I need some feedback from the Spectrum Support Community to help resolve an issue I am having with my Spectrum Home Phone service. For over a month I have been unable to manage the VIP Ring feature for my home phone using either the Spectrum app on my iPhone or the Spectrum web site on my laptop. For example, if I use the…
Am I doing something wrong? I've added 2 numbers to the allowed numbers list. A week later they are still being blocked.
I’ve setup VIP Ring for certain phone numbers. Lately I’ve been unable to use the IPhone App or Web site to view/manage my VIP phone numbers. When I go to the VIP Ring settings it says my VIP Ring feature is Off. I can turn it back on and add phone numbers, but after logging off my VIP setting gets turned off again. Has…
There used to be, but now I don't see that option (unless I am not looking in the right place).
Just got a call this morning from the Caller ID "PROBABLY FRAUD". I am used to getting loads of calls from the Caller ID "SPAM RISK", but this is a first. Is this a new spam warning from Spectrum, or was the caller themselves actually using this caller ID? Could it be part of a new system that might actually recognize when…
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