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LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
How do I install security suite?
I am trying to install security suite but it won't let me select an operating system. Any ideas?
Answers
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Just curious which currently-supported OS that's happening with.
🔗https://www.spectrum.net/support/internet/security-suite-windows-installation
🔗https://www.spectrum.net/support/internet/security-suite-mac-installation
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I click on either operating system and it flips right back to "select one". I have windows.
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My bad. What i mean is which specific Security Suite-supported version of Windows are you trying to download it upon? 8.1, 10 or 11? Just curious.
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On my desktop
Windows 11 Home 22H2
On my laptop
Windows 11 Home. 23H2
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Not that it should cause that kind of an idiosyncrasy but, since "S mode" happens to be unique to Windows 11 Home edition, just curious if yours happens to be in such mode.
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I have the same problem. Have Windows 11 desktop and when i try to choose windows it keeps telling me to choose an operating system. so what is the solution. i really dont want to have to buy one when this is suppose to be available to paying customers
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