Upload Speed is too low

lgpassarini Posts: 1 Newcomer

I'm experiencing significant issues with my internet connection. I subscribed to a 1Gb plan, but my upload speed is only delivering 10Mb. A few days ago, it was reaching 30Mb, which is still far below what I should be getting.

This is severely impacting my ability to create and stream gaming content. As a streamer, a reliable and high upload speed is crucial for my work, and these current speeds are unacceptable.


Best Answer

  • Lyn_T
    Lyn_T Posts: 459 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @lgpassarini and Welcome to our Community Forums,

    Thank you for reaching out to us about the slower speeds you are noticing. I am very sorry for any inconvenience this must be causing you. Are you able to directly connect one device to our modem and test the speeds? If so, please do and let us know your findings. - Lyn