I have the Basic plan...how do i cancel a channel and then add a different one. When they "signed (

ddecoursey

Lyn_T

Good evening @ddecoursey

Thank you for reaching out to us. In order to make any changes to your lineup please give us a call at 1-855-707-7328 from 7 AM to 2 AM daily. - Lyn

ddecoursey

When The y "signed me up" ( forced me to upgrade) they said you can switch channels at any time

😓

Satch

Welcome,

Do you have the Spectrum Choice 15 Channels Streaming plan? (Includes local stations + Music Choice?) or do you have one of the more advanced plans that uses a cable box? Those plans would be Spectrum Signature, Spectrum Select+? Are you watching TV through an Internet Streaming device or through a cable box/DVR?

If you have a Streaming Only plan for your cable TV subscription such as Spectrum TV Choice:

You can view your channel line up here: Spectrum TV Channel Lineup

If you subscribe to the Spectrum TV Choice channel package, you can now customize your channel lineup.

In addition to your local channels, you can select 15 additional channels to add to your lineup.

To view the full list of channels available at your location (including regional sports networks):

1. Log in to watch.spectrum.net and go to the Settings tab. (From there, you will be able to view the channel lineup.) 
2. Select Edit Lineup.
3. Select the channels you want in your lineup.
4. Review your choices and select Save New Lineup.

For the first 30 days after purchasing your Spectrum TV Choice package, you can make as many changes to your channel lineup as you like.

After 30 days, changes to your lineup can be made once every 30 days. You'll be unable to edit your selections for 30 days following your last change.

For Spectrum Cable Box and DVR Plans:

If you have a more advanced Spectrum plan, requiring a cable box, with optional DVR service, such as Spectrum Select, (legacy package) Spectrum Silver (legacy package), Spectrum Gold, (legacy package) Spectrum Signature, Spectrum Select+, or MI Latino, you must call Spectrum Customer Service to change packages. Use the phone number on your billing statement.

Things to remember and that will help with Spectrum TV plans:

1.) If you want Streaming Services only, follow the first bold text heading above

2.) For cable box and optional DVR plans,follow the second bold heading above.

3.) When Calling about Spectrum TV Plans that use a cable box or DVR here's a review of them:

1.) Spectrum Signature- A traditional cable TV line up with fewer sports channels.

2.) Spectrum Select Plus (+)- Everything in Spectrum Signature plus about ten added Sports Channels and the ESPN+ Streaming app.

3.) MI Latino- Basically Spectrum Signature with Spanish language channels added.

4.) Entertainment View- An optional package that includes a mixture of 80+ channels of Movies, some sports, and some special interest channels. (a great value!)

5.) Sports View- An optional channel that adds about 10 sports channels to your plan.

6.) Disney+ Basic: Add-based plan which offers Internet streaming of Disney programing if you have a Spectrum Cable TV package above Spectrum TV Choice.

7.) Paramount+ Essentials- Internet streaming package included with all Spectrum TV packages above Spectrum TV Choice. *Showtime is only included in this plan for legacy Spectrum Silver and legacy Spectrum Gold subscribers. Otherwise, it is an optional $10.00 a month. If you meet the Spectrum cable TV package requirements, you can stream Paramount+ through Spectrum here: (Note that you will have to cancel any third party plans involving Paramount+, if you already subscribe to Paramount+ through a third party.: )

https://www.spectrum.com/cp/plus-activation

8.) ESPN+ Internet Streaming channel that mandates the purchase of Spectrum Select+ TV Package

Optional Premium Networks)- All Ala-Carte price ranges are from $5.00 to $16.00 a month- Commercial Free Movies and shows. Discuss channels and pricing with CSR:

HBO. (Includes the Streaming Service Max) Formerly called HBO Max)

Showtime

The Movie Channel (TMC)

Cinemax

MM+ (Formerly Epix)

All plans include local networks and Music Choice Channels.

Satch