How can I get an updated modem?

STEVEN1971A
STEVEN1971A Posts: 1 Rookie
edited January 2025 in Spectrum Archives: 2020 - Present

I received a postcard from Spectrum saying I need to update my modem, based on my account information.

What is the fastest way to obtain the new modem? (I live in New York City). I assume this is at no cost, but please confirm.

Thank you.

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Best Answer

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator
    edited September 2024 Answer ✓

    Hello @STEVEN1971A.

    Welcome to the Community Forums. The fastest way to get an updated modem is to stop at one of our Spectrum stores and swap the modem. You can visit the following site to find the closest Spectrum store and setup an appointment for your visit.

    Visit Your Local Spectrum Store

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