Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

How do I report suspected scam phone call concerning Spectrum TV service?

VieraJim
VieraJim Posts: 1 Newcomer

Hi, I have received numerous phone calls recently asking that I return my cable equipment for my discontinued service. This is a scam. I called Spectrum and confirmed this, however they could not tell me how to report this supected scam. Can anyone tell me if Spectrum has a fraud department and how to contact them?

Thanks (September 26/2024)

Answers

  • Satch
    Satch Posts: 5,655 Contributor
    edited September 27

    Welcome,

    Spectrum has a phone scam report form for calls that are not being blocked here:

    https://reportspam.spectrum.com/charter/# (For unwanted phone calls not getting blocked.) Additionally, you can go into Spectrum's My Account Settings, and set Call Guard, enabled by default, to its highest filter setting. This will stop these types of calls.

    Satch

This discussion has been closed.