cant send email

summerknights95

i am getting this message when i try to send an email……

Error: 5.2.0 54.243.7.172 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1000

HT_Greenfield

1. Not a Spectrum IP address: 🔗 https://ipinfo.io/54.243.7.172
2. Just curious which SMTP error number is cited before the AUP error code 1000 in the rejection bounceback fault dialog. E.g. 554 or what? 🔗 https://emaillistvalidation.com/blog/email-bounce-554/
3. I take the generic nature of AUP 1000 to imply a combination of multiple other, more specific AUP faults listed. If the SMTP error number is 554, AUP 1000 would obviously imply a combo of who knows what all of the other more specific AUP faults having to do with volumetrics and spam: 🔗 https://www.spectrum.net/support/internet/understanding-email-error-codes

HT_Greenfield

Correction and update: That IP address is almost certainly a legit Spectrum webmail hosting IP address and SMTP status code 5.2.0 via the webmail portal (or 554 via an email client app), coupled with AUP#Out-1000, can supposedly mean that the sending email account is being, or has been, salted away as if e.g. the Internet service subscription it was for, no longer exists. 🔗

https://community.spectrum.net/discussion/175333/intermittent-sending-email-error-win10-outlook

P.S.: hit "View Post ❯" in order to view and peruse above-hyperlinked discussion in its entirety.