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Streaming Problems

Calicrissy
Calicrissy Posts: 1 Newcomer
edited October 25 in Spectrum TV App Feedback - ROKU and Other devices

I am having problems “viewing” a particular channel 11 (Fox11 kttv) but I can hear the broadcast while using Roku. My television screen is pixelated but I can still hear the broadcast. All the other channels work fine no issues whatsoever. What is going on here?

Best Answer

  • Katrina_L
    Katrina_L Posts: 33 ✅ Verified Employee Moderator
    Answer ✓

    Good morning @Callcrissy welcome to our community. We are sorry this channel is not working for you; we recommend that you restart your modem by unplugging the power cord for 30 seconds.

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