Thank you for your prompt and knowledgable service!

Simonnancy30
Simonnancy30 Posts: 1 Rookie
edited December 2025 in Employee Kudos from Customers

I called on November 2nd to have a repair man come and fix my TV and computer. I was told it might take a day, but the man I talked to hesitated, and asked to hold. When he came back he said Colin would be there between 5 and 6 that day. I don't remember his name but he was sooooo nice to fit me in. Colin arrived as scheduled… he was terrific, did a great job and got my TV and computer working. Having these working means more to me than I can say....Thank you soooooo much for the great service!

Best Answer

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Simonnancy30;

    Welcome to the Community Forums. It is great that Colin was able to do a good job in resolving the issue. I have forwarded your feedback to management so they are aware how good that Colin was able to resolve the issue.

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