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"Are you still there?" What can I do to prevent it turning off?

cjvsrd
cjvsrd Posts: 2 Spectator
edited December 17 in Spectrum TV App Feedback - ROKU and Other devices

Best Answers

  • Jaleesa_F
    Jaleesa_F Posts: 550 ✅ Verified Employee Moderator
    Answer ✓

    Hi @cjvsrd

    Welcome to our Community Forums! I'm happy to help. Are you looking to prevent the TV from turning off?

  • cjvsrd
    cjvsrd Posts: 2 Spectator
    edited November 17 Answer ✓

    Actually, the TV itself is still on, because it doesn't always turn on and off when the cable does. But there'd be no signal, because the cable box went off. I am wondering if I need to change channels periodically or turn it off and on....

  • Jaleesa_F
    Jaleesa_F Posts: 550 ✅ Verified Employee Moderator
    Answer ✓

    @cjvsrd

    It sounds like you may have the sleep timer set on the cable box. Here's how you can turn that off :

    1. Highlight Settings and Support and press the OK/Select button.
    2. Navigate to Preferences, then press the OK/Select button
    3. Go to Digital Receiver and press OK/Select button.
    4. Highlight the desired category. 
      1. Power-On Channel: Sets a channel to display when the receiver turns on.
      2. Auto Power Down (Power Save Mode): Sets the receiver to automatically shut down after four hours of inactivity.  DVR recordings will record as scheduled. 
      3. Energy Saving: Saves energy when the powered down.  DVR recordings will record as scheduled.
      4. AC Outlet: Determines if the receiver's AC outlet power off with the receiver. DVR recordings will record as scheduled.
    5. Press the OK/Select button.
    6. Press the Back button
      1. Changes will save automatically.

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